Privacy policy
Moinex Co., Ltd establishes and discloses a personal information processing policy as follows to protect users' personal information and handle related grievances quickly and smoothly, and discloses this personal information processing policy on the first screen of the website so that users can see it easily. The personal information processing policy may be changed from time to time due to changes in the government's laws and guidelines or internal policies of the company, and the necessary procedures are set for continuous improvement of the personal information processing policy. Users should check frequently when visiting the site.
Heroina's Privacy Policy includes the following:
1. Consent to the collection of personal information
2. Personal information items and collection methods to collect
3. Purpose of collection and use of personal information
4. Retention and use period of personal information collected
5. Procedures and methods for destroying personal information
6. Sharing and providing collected personal information
7. Matters concerning the management of the user's own personal information (view, correction, deletion, etc.).
8. Operation and rejection of cookies
9. Consignment of personal information
10. Technical and administrative measures to protect personal information
11. Matters concerning collecting opinions on personal information and handling complaints
12. Affiliation-Name and contact information of the person in charge of personal information protection
13. Rights of users and legal representatives and how to exercise them
14. How to remedy infringement of rights and interests
15. Obligation to notify
1. Consent to the collection of personal information
Herona has prepared a procedure for users to click the "Agreement" button or the "Cancel" button on the contents of the company's personal information collection and use terms and conditions, and click the "Agreed" button to agree to collect personal information.
2. Items and collection methods of personal information to be collected
A. Collection items
Heroina is designed to provide services when users sign up as members to use its membership service.
Required/optional information is being entered online.
- Required information to receive when signing up for membership: name, email address, business registration number
- Collection information when using the identification procedure according to the use of the membership service: ID, password, birthday
- Information collected when paying fees for the use of services and additional services: bank account information, credit card information.
- Information collected to prevent fraudulent use and unauthorized use of defective members: IP Address
- In the case of subscribers under the age of 14, information of the legal representative
- Other information selectively collected for the provision of quality services: telephone number, address, country, zip code
B. Methods of collection
Heroina collects personal information in the following ways:
- Homepage, mobile device, written form, fax, phone, consultation board, e-mail, event application,
delivery request
- Offers from partner companies
- Collection through the Generation Information Gathering Tool
C. Other
Personal information selectively for statistical analysis or prize provision during surveys or events in shopping malls.
Allows you to request input. However, sensitive personal information (ethnicity and risk of violating the user's basic human rights)
Ethnicity, ideas and beliefs, place of origin and origin, political orientation and criminal records, health status and sex life) are collected.
If it is inevitable to collect it, we will definitely seek the users' prior consent.
3. Purpose of collection and use of personal information
Heroina does not collect your personal information without your prior consent, and the collected information is used as follows.
A. Development of new services
We can develop more useful services based on personal information provided by users. The company is a new letter.
When developing services or expanding contents, it is necessary to develop based on personal information provided to the company by existing users.
Prioritize services more efficiently, and the company can reasonably determine what content users need.
You can choose to provide it.
B. Member management
Identification, personal identification, prevention of unauthorized use of defective members, prevention of unauthorized use, and subscription according to the use of membership services.
Confirmation of intention, age confirmation, order and payment processing, delivery processing, consent of legal representative when collecting personal information for children under the age of 14 Handling complaints, such as checking status, handling complaints, and delivering notices.
C. Used for marketing and advertising
Information delivery and customized service delivery according to new service development and event events, according to demographic characteristics,
Statistics on service provision and advertising, frequency of access, or use of services by members
4. Retention and use period of personal information collected
In principle, Heroin destroys the user's personal information without delay when the purpose of collecting and using personal information is achieved. However, the following information shall be retained for the period specified for the following reasons:
A. Reasons for holding information under relevant laws and regulations
- Records of contract or subscription withdrawal, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on the handling of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of visits (logs): 3 months (Communications Secret Protection Act)
5. Procedures and methods for destroying personal information
Heroina handles the personal information of valuable members safely and destroys personal information in the following ways to prevent leakage.
A. Procedure for destruction
The information entered by the user for service use is transferred to a separate DB after the purpose is achieved (separate document box for paper) and stored for a certain period of time (refer to retention and usage period) according to internal policies and other relevant laws. Personal information transferred to a separate DB is not used for any purpose other than being retained unless it is under law.
B. Method of destruction method
- Personal information printed on paper: pulverized or incinerated with a grinder
- Personal information stored in electronic file format: Delete records using technical methods that cannot be reproduced.
6. Sharing and providing collected personal information
Heroina uses users' personal information within the scope of their consent, and does not use it beyond this scope or share and provide users' personal information to the outside without the user's prior consent. However, exceptions are made in the following cases.
- If users agree to share and provide in advance
- Where it is necessary for the settlement of fees for the provision of services;
- The request of the investigative agency according to the provisions of the Act or the procedures and methods prescribed by the Act for the purpose of investigation.
if any
7. Matters concerning the management of the user's own personal information (view, correction, deletion, etc.).
If you want, we can access your personal information at any time and modify the essential information kept. In addition, additional information other than the essential information required when signing up can be viewed, modified, and deleted at any time. You can change or delete your personal information and withdraw your membership after logging in to our customer center.
8. Operation and rejection of cookies
A. Purpose of use of cookies
① In order to provide personalized services, the company uses 'cookie' that stores information about users and brings them up from time to time. Cookies are a small amount of information that the website server sends to your browser and are stored on your computer's hard disk.
② Companies can provide specific, customized services that are only possible through the use of cookies.
③ Companies can use cookies to identify members and keep them logged in.
B. Installation/operation and rejection of cookies
① You have the option of installing cookies. Therefore, users adjust their options in a web browser
By doing so, you can allow/deny all cookies, or you can have them checked each time they are saved.
- Here's how to specify whether to allow cookies to be installed (for Internet Explorer):
InterInternet Explorer Web browser
Change Tools > Internet Options > Privacy Tab > Settings Ch Chrome Web browser Top right menu Settings > Advanced > Content Settings > Cookies Settings
② If you refuse to save cookies, some services provided by the company, such as personalized services, will be difficult to use.
I can.
9. Consignment of personal information
Heroina entrusts the processing of personal information as follows, and in accordance with relevant laws and regulations, it stipulates necessary matters for the safe management of personal information during consignment contracts. In addition, the information entrusted is limited to the minimum information necessary to achieve that purpose.
- Subject to consignment: Hanjin Shipping
- Consignment details: Delivery
- Subject to consignment: Naver, PayPal
- Consignment details: Payment system
- Subject to consignment: Wix.com
- Contents of consignment work: Establishment, operation, and management of customer information DB system (computing outsourcing)
10. Technical and administrative measures to protect personal information
Heroin is taking the following administrative, technical, and physical measures to ensure that personal information is not lost, stolen, leaked, altered, or damaged when processing users' personal information.
A. Management measures: Establishing an internal management plan. Implementation, regular employee training, etc.
B. Technical measures: access authority management of personal information processing system, etc., installation of access control system, unique identification information, etc.
C. Physical measures: Access control of computer rooms, data storage rooms, etc.
Heroina is not responsible for what happens because of personal mistakes or the dangers of the basic Internet. Each user must properly manage their ID and password and take responsibility for it in order to protect their personal information.
11. Matters concerning collecting opinions on personal information and handling complaints
Heroina is collecting opinions from users regarding personal information protection and is preparing all procedures and methods to handle complaints. Users can report complaints by phone or e-mail by referring to the "13. Personal Information Management Officer and Contact Person" section below, and Heroina will provide a quick and sufficient response to users' reports.
12. Affiliation-Name and contact information of the person in charge of personal information protection
Heroina is responsible for personal information processing and designates a person in charge of personal information protection as follows to handle complaints and remedy damages related to personal information processing.
Name: Kim Juyeon
Affiliation / Position: Representative
E-M A I L : ar10021@naver.com
Phone number: 070-7797-3377
13. Rights of users and legal representatives and how to exercise them
A. Users and legal representatives shall provide personal information of themselves or children under the age of 14 who are registered at any time.
You can inquire or modify it, and you can also request cancellation (withdrawal of consent).
B. In order to inquire or modify personal information of a user or a child under the age of 14, 'personal information' is displayed on MyPage after logging in.
To change (or 'modify member information', etc.), and to cancel the subscription (withdrawal of consent), click "Delete Member" to confirm the identity.
After going through , you can view, correct, or withdraw directly. or write to the Privacy Commissioner, call or If you contact me by e-mail, I'll take care of it without delay.
C. If a user requests correction of an error in personal information, the personal information is relevant until the correction is completed.
Do not use or provide . In addition, if the wrong personal information has already been provided to a third party, the correction decision is made.
We will notify the third party of the department without delay so that the correction can be made.
D. Heroina refers to personal information revoked or deleted at the request of a user or legal representative, "the individual who collects it."
Processing as specified in the "Period of Retention and Use of Information" and prohibiting access or use for other purposes.
I'm doing Lee.
14. How to remedy infringement of rights and interests
Users can inquire about damage relief and counseling for personal information infringement from the institution below.
<The following institution is a separate institution from the company, and the company's own personal information complaint handling and damage relief results.
If you are not satisfied or need more detailed help, please contact us.>
▶ Personal Information Infringement Report Center (operated by the Korea Internet Promotion Agency)
- Responsible duties: Reporting personal information infringement and applying for counseling
- Homepage: privacy.kisa.or.kr
- Phone: 118 (without country code)
- Address: (58324) Personal Information Infringement Report Center on the 3rd floor of 9 Jinheung-gil (301-2 Bitgaram-dong), Naju-si, Jeollanam-do.
▶ Personal Information Dispute Mediation Committee
- Responsible work: Application for personal information dispute settlement, collective dispute settlement (civil settlement)
- Homepage: www.kopico.go.kr
- Phone: (without station number) 1833-6972
- Address: (03171) 4th floor of the Seoul Government Complex, 209, Sejong-daero, Jongno-gu, Seoul, Republic of Korea
▶ Cyber Investigation Division of the Supreme Prosecutors' Office: http://www.spo.go.kr
▶ National Police Agency Cyber Safety Bureau: http://cyberbureau.police.go.kr
15. Obligation to notify
The contents of the current personal information processing policy will be notified through the "Notice" on the website if there is any additional deletion or modification of the contents according to the government's policy or security technology.
Date of enforcement of personal information processing policy: 2023-01-17
